Error thirty-six (36) means that the bin full sensor for your robot was not cleared when the robot evacuated debris into the Clean Base®. You may see the red Light Ring sweeping towards the rear of the robot.
To clear the error from your robot, ensure that the bin full sensors inside the bin well have been properly cleaned. To do so, remove the filter from the bin, then rinse the bin and bin door with water and let them air dry. Next, wipe the bin full sensors with a clean, dry microfibre or soft cotton cloth.
If the error continues, please perform cleaning head maintenance.
If you have a Clean Base™, follow these maintenance steps to make sure there is no clog in the dock itself. If the robot can't properly evacuate, the bin will remain full and trigger error 36.
If the error persists after cleaning the bin and the cleaning head module, please reboot your robot.
If the error continues after performing maintenance and rebooting your robot, please contact iRobot® Customer Care.
For expedited service, please ensure that you have the following:
- Your robot (charged and with you)
- Your robot’s serial number
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)
