Error 1010, Roomba® 100/1000, 200/2000, Plus 400, Plus 500, and Max 700

Error 1010 means your Roomba® can no longer detect or reach its dock during a mission.

This usually happens because something in the environment changed, such as a blocked path, a closed door, the dock being moved or unplugged, or lighting/reflections interfering with the docking sensors. The error can also happen when returning to its starting point, not just the dock. If your robot is unable to detect the dock at its expected location, it might search for it nearby.

This error is not caused by rooms being too dark.

You can take the following steps to prevent Error 1010 from occurring:

1. Tidy Up
   Clear all obstacles and open all doors in your robot's path, and ensure that your robot can find the Visual Docking Target or infrared (IR) window on the dock.

2. Reboot
   Please reboot the robot by holding down the power button on the robot for 10 seconds. Hold the button again for 3 seconds to turn it back on. Doing so should clear the error from the robot's memory. Try running Roomba® again.

3. Clean Your Robot / Check the Wheels
   Lack of maintenance can lead to a multitude of symptoms and error codes, including 1010. Perhaps something is stuck in the wheel, or the sensors are dirty. Turn the robot over and rotate the wheels fully. If one wheel is more difficult to rotate than the other, there could be wheel module failure. Please contact iRobot Customer Care for repair or replacement. 

   
   Please clean your robot’s brushes, wheels, and sensors. Then try running Roomba® again. Be sure to wipe both the robot and dock sensors. Here are links for step-by-step care instructions.

   1. Roomba® 100/1000 Series Care Procedure Frequency

   2. Roomba® 200/2000 Series Care Procedure Frequency

   3. Roomba® Plus 400 Series Care Procedure Frequency

   4. Roomba® Plus 500 Series Care Procedure Frequency

   5. Roomba® Max 700 Series Care Procedure Frequency

4. Remap
   If error 1010 persists after cleaning and rebooting the robot, there may be something wrong with the robot's map. Please delete your existing map and send Roomba® out to remap the space. This should only take a few minutes to create a new map. Try running Roomba® once more.

If navigation does not improve, please contact iRobot Customer Care.

For expedited service, please have the following ready:

• Your robot is charged and with you

• Your robot's Serial Number

• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)